All About Delivery
At our online store, we understand how important it is for you to receive your purchases in a timely and efficient manner. That's why we strive to fulfill all orders as quickly as possible.
We use The Courier Guy as our trusted delivery partner, and we charge a flat rate of R60 for delivery.
If you place and pay for your order before 12:00 PM, we'll fulfill it on the same day. However, if you place your order after the cut-off time, it will require an extra working day to be processed.
Once we pass your order over to The Courier Guy, it typically takes 2 working days for your purchase to be delivered to your doorstep. If you live in an outlying area, it may take a few days longer, but we find that their service is consistently fast and reliable.
It's important to note that once your order has been handed over to the courier, we no longer have control over the delivery process. However, we're confident that you'll be thrilled with the level of professionalism and efficiency that The Courier Guy provides.
Our Commitment to Your Satisfaction
At our online store, we're committed to providing you with the best possible shopping experience. That's why we offer a 100% satisfaction guarantee on all of our products.
If for any reason you're not completely satisfied with your purchase, simply let us know and we'll do everything we can to make it right. We believe that our customers deserve the highest level of service and we'll always go above and beyond to ensure your satisfaction.
We also offer a hassle-free returns policy. If you need to return an item, simply contact us and we'll provide you with a return shipping label. We'll also refund your purchase price once we've received the returned item.
In the event that we need to refund your purchase, please note that the delivery fee will not be reimbursed.
Thank you for choosing our online store for your shopping needs.
We appreciate your business and look forward to serving you again soon.
If you have any questions or concerns regarding our delivery process or any of our products,
please don't hesitate to reach out to us.
You can chat to Julie on WhatsApp and
she'll be more than happy to assist you with any questions you may have.
Whatsapp: Julie 076 380 0067
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